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Chessbase problems

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Chessbase problems - 2008/04/20 05:23 Hi!

Why does chessbase 9 have so many problems with it's user interface? It feels like a Windows 3.1 or possibly Windows 95 interface... it's terribly outdated and just designed so poorly.

Regardless of it's design, the text has become unreadable (using Windows XP). It seems the tables of games (or any table) has really, really small fonts... like 2 pixels high or something like that. So basically I can't read anything, and everything is just overlapping each other. It's impossible to select a game.

If I select one at a random with double-clicking, then I enter the game. But I can't see any of the stuff on the right-hand side as all the fonts are just as small and gibberish-looking as the game-selection tables.

Anyone else have these problems? Does Chessbase have any plans for updating their UI to something modern? This is kind of rediculous using programming languages and UI tools made 10 years ago and still selling it in 2008.



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Chessbase problems - 2008/04/27 11:36 No problems here using Chessbase 9 with WinXP.



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Chessbase problems - 2008/04/27 11:50 I figured this out actually. I just had to reboot. Apparantly that fixed the font problems.

Still, I with they'd fix the interface a lot in Chessbase and Fritz. As I use it, I could think of a much better way to design the menus and dialog windows. I'm a software designer by trade, and this is really shoddy work. If I just had like a few days with these guys, I could totally rework the interface for them and it would be so much better. A shame. Not only is it dated in it's look and feel, it's inconsistent... it's structure is poor... and menu items are actually 'actions' in some cases... and some words are even misleading. The whole thing is a huge usability mess.



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Chessbase problems - 2008/04/28 07:40 Egervari, I wonder if they get more complaints about that and if so, why they don't do something about it..



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Chessbase problems - 2008/04/30 02:07 Oh yeah, I'm sure they do. Just googling "fritz sucks", you will get a ton blog entries and all kinds of hits for that. Even amazon reviews for Fritz and Chessmaster all talk about the interface in one way or another. That doesn't surprise me at all.

To be honest, there's a lot of crappy software developers out there building all kinds of shoddy software. Sure the playing strength of Fritz can beat the best 2800 GM's... and sure it the functionality is all there.... but these guys have no clue how to develop user interfaces. For the 12th version of their software, they really just need to hire a usability specialist and an interface designer to rework the whole product.

Just now, I can't even figure out how to open an online game with a PGN file I have. I don't get why it's so hard to make it File->Open Game or File->Open PGN File.

The database listing is one of the most infuriating things. The list doesn't refresh properly 60% of the time - it goes blank. I have to switch to another window and go back for the list to render properly. And it disappears constantly. It's so annoying.

And the sounds... this is just awful and amateurish. Of course, turning them off isn't all that trivial either as the options don't really make much sense (well they do, but there were much better ways to configure this stuff, not to mention where to put these settings).

Oh, and there's a nasty bug where if you ask for advice and close the window before it finishes, it locks up the program (or just click on the board before it finishes). Just odd why they didn't find this terrible bug after 11 versions.

I haven't even gone into 20 other problems. Honestly, I'd love to help them for free if they just gave me a free copy of version 12. As it stands, it's ridiculous.

Sorry for venting.



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